Smartphone users must be panicking, right if their cellphone screen suddenly cannot be touched. The operation of the cellphone is disrupted, because the user cannot use some of the desired applications.
Damage to the touchscreen of a cellphone is usually caused by several factors, such as accidentally falling, being splashed in water, and even being hit by a heavy object.
Then how to deal with a cellphone screen that can’t be touched, follow these tips:
1. Restart Smartphone
The first action that can be taken is to reload (restart) the smartphone, because it can help restore processes that are running on the system back to their original settings.
The cause of the smartphone screen not working, might just be due to constraints in the operating system. Users can restart in the following way:
• Press and hold the power button for a few seconds
• Select the “Restart” option, if the screen cannot touch the total, you can use the volume buttons
• Then after the cellphone has been restarted, try to operate the touch screen again whether it is working or not.
2. Safe Mode
If the smartphone screen cannot be touched normally for a certain time, the thing that can be done is to restart it in Safe Mode.
The safe mode method on an Android smartphone allows the device to run according to the default system.
Usually the screen that cannot be touched for a certain time is caused by an application that has just been downloaded, apparently not installed properly and actually carries malware. The steps to be taken are as follows:
• Press and hold the power button for a few seconds
• Select the “Power Off” option
• When the phone is turned off, the user can again press the power and volume down buttons simultaneously
3. Remove the Anti-Scratch Coating
A screen protector or anti-scratch coating is usually used to protect the smartphone screen from scratches that cause friction on objects.
But do not also deny that this layer can reduce or hinder the response of the touch of the hand so that it is difficult for the screen sensor to capture. If the screen on your phone doesn’t work properly, try removing the installed anti-scratch.
4. Service Service
If the user has tried several of the methods above and the smartphone screen still cannot be used, the final method is to visit a cellphone service center. Make sure to go to an official cellphone service center for a cellphone brand so that the parts provided are genuine.